At SochoMat, we aim to deliver your orders quickly, safely, and efficiently across India. This Shipping Policy applies only to deliveries within India.
📍 Delivery Coverage
We deliver to all serviceable locations across India.
👉 Please ensure you provide a complete and accurate address with PIN code
❌ We do not deliver to P.O. Box addresses
📦 Note: If you order multiple items, they may be delivered separately depending on product availability and shipping locations.
📦 Order Confirmation
Once you place an order, you will receive a confirmation email/SMS with your order details.
👉 All transactions are processed in INR (₹)
⏱️ Order Processing & Delivery Time
- Handling Time: 1–2 Business Days (Mon–Fri)
- Transit Time: 2–7 Business Days (Mon–Fri)
- Order Cut-Off Time: 5:00 PM (IST)
👉 Orders placed after the cut-off time will be processed the next business day.
🚀 Shipment Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS.
👉 You can track your order status using the tracking link provided.
⚠️ Order Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Logistics issues
- High order volume
👉 In case of significant delays, please contact our support team.
🔐 Secure Delivery Address
We recommend providing a secure delivery address (home or workplace).
❌ SochoMat is not responsible for lost or stolen packages due to unsafe delivery locations.
✏️ Address Change Requests
- Address changes can be requested within 24 hours of placing the order
- After that, changes may not be possible
👉 For changes, contact us at:
📧 sochomatsupport@gmail.com
📞 +91 7678367354
📦 Multiple Address Orders
Currently, we do not support shipping to multiple addresses in a single order.
👉 To ship to different addresses, please place separate orders.
📞 Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: sochomatsupport@gmail.com
📞 Phone: +91 7678367354
📍 Address: E-2/45 Gali No 11, 5th Pusta Sonia Vihar, Delhi - 110090, India
By placing an order with SochoMat, you agree to the terms outlined in this Shipping Policy.