Shipping Policy

At SochoMat, we aim to deliver your orders quickly, safely, and efficiently across India. This Shipping Policy applies only to deliveries within India.


📍 Delivery Coverage

We deliver to all serviceable locations across India.

👉 Please ensure you provide a complete and accurate address with PIN code
❌ We do not deliver to P.O. Box addresses

📦 Note: If you order multiple items, they may be delivered separately depending on product availability and shipping locations.


📦 Order Confirmation

Once you place an order, you will receive a confirmation email/SMS with your order details.

👉 All transactions are processed in INR (₹)


⏱️ Order Processing & Delivery Time

  • Handling Time: 1–2 Business Days (Mon–Fri)
  • Transit Time: 2–7 Business Days (Mon–Fri)
  • Order Cut-Off Time: 5:00 PM (IST)

👉 Orders placed after the cut-off time will be processed the next business day.


🚀 Shipment Tracking

Once your order is shipped, you will receive a tracking ID via email/SMS.

👉 You can track your order status using the tracking link provided.


⚠️ Order Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions
  • Logistics issues
  • High order volume

👉 In case of significant delays, please contact our support team.


🔐 Secure Delivery Address

We recommend providing a secure delivery address (home or workplace).

❌ SochoMat is not responsible for lost or stolen packages due to unsafe delivery locations.


✏️ Address Change Requests

  • Address changes can be requested within 24 hours of placing the order
  • After that, changes may not be possible

👉 For changes, contact us at:
📧 sochomatsupport@gmail.com
📞 +91 7678367354


📦 Multiple Address Orders

Currently, we do not support shipping to multiple addresses in a single order.

👉 To ship to different addresses, please place separate orders.


📞 Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email: sochomatsupport@gmail.com
📞 Phone: +91 7678367354
📍 Address: E-2/45 Gali No 11, 5th Pusta Sonia Vihar, Delhi - 110090, India


By placing an order with SochoMat, you agree to the terms outlined in this Shipping Policy.